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UPDATE 2 | Broadband Company Wants To Blanket Parts Of Yellowstone National Park With Internet Service

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Published Date

November 12, 2019

Editor's note: This updates that the public comment period was listed erroneously by Yellowstone National Park and that it will officially open Thursday.

A broadband company that claims people don't visit national parks for longer periods because of a lack of high-speed Internet service wants to blanket parts of Yellowstone National Park with such service.

In a proposal that was erroneously listed as open for public comment through November 12, AccessParks wants to install high-speed Internet service through more than 400 buildings in the park's developed areas that are managed by Xanterra Parks & Resorts. The request involves installation of "wireless radios, microwave point-to-point, point-to-multipoint, and indoor Wi-Fi installations."

Yellowstone spokesperson Morgan Warthin said Tuesday that the public comment on the right-of-way request was listed in error as running from October 28 through November 12. She said it will officially open this Thursday for a two-week period. If approved, the National Park Service anticipates "that the installation will be expanded in the future to offer the same service to the NPS and other concessioners."

A broadband company wants to install high-speed Internet service in developed areas of Yellowstone National Park, including the historic Lake Hotel/NPS

A broadband company wants to install high-speed Internet service in developed areas of Yellowstone National Park, including the historic Lake Hotel/NPS

Neither the proposal nor AccessParks' website lists the cost of using the service.

AccessParks has installed similar service at "hundreds of military bases worldwide, including the US Marine Corps, US Army and US Air Force, with no up-front cost to the facility.  We were the first to offer HD-quality video streaming over Wi-Fi in hotels and lodges, even in the peak evening hours," according to its website.

Now taking aim at national parks, the company's team maintains that lack of quality Internet service turns people off from visiting parks.

"We couldn’t stay in national parks or most RV parks for more than a few days due to lack of quality Internet," the company states. "The solution we built for the most remote regions on earth for the military were a perfect fit for remote lodging and housing. Now, with AccessParks, we see a future where exploring the outdoors doesn’t have a time limit, and we can connect from anywhere, reliably."

Furthermore, says AccessParks, "(W)e believe that by addressing the need for predictable, quality internet in remote lodging, RV parks and campgrounds, we are helping more people experience the outdoors we love, for longer periods of time, and with the untethered freedom of exploring confidently. The outdoors should be a part of everyone’s life, especially younger generations. When parents can keep up with work for an hour in the evening, the kids benefit from longer stays."

The current proposal at Yellowstone calls for installation of "a large-scale wireless communication system covering Canyon Village, Grant Village, Lake, Mammoth Hot Springs, and Old Faithful. Equipment needs for this project include five microwave antenna locations, twelve wireless backhaul antennas ranging between three and six feet in diameter, three AccessParks remote solar repeater stations, and up to four hundred and eighty (480) transceivers of 11-inch diameter or less installed on receiving structures."

AccessParks maintains its service connections would be unobtrusive/NPS

AccessParks maintains its service connections would be unobtrusive/NPS

Historic properties in the park that would be affected include Canyon Lodge, Lake Hotel, the Lake Hamilton Store, 78 Lake Hotel guest cabins, 64 Lake Lodge guest cabins, Seagull Dormitory, Mammoth Hotel, 97 Mammoth guest cabins, the Mammoth Dining Hall, Lodgepole dormitory, Juniper dormitory, Spruce dormitory, Old Faithful Inn, Old Faithful Lodge, 161 Old Faithful guest cabins, Laurel dormitory, and Columbine dormitory.

Yellowstone Superintendent Cam Sholly told Traveler in an email Monday that the proposal arrived at the park early in 2018, and that AccessParks has installed similar networks at Glacier National Park and Lake Mead National Recration Area and is seeking approval at Grand Canyon National Park.

"Personally, providing the connectivity to visitors is secondary to providing connectivity to the 3,000-4,000 NPS and concession employees, many of whom live/work in some of the most remote parts of the park," said Sholly. "Lack of connectivity is regularly cited as a major concern by employees and their families, and is unquestionably a major recruitment/retention issue. That said, we hear regularly from visitors that they wish we had better WiFi in visitor centers and hotels. Keep in mind that we already have WiFi (and associated infrastructure) in many areas; it's just very very slow. The upgrades and technology proposed here would make a major difference to employees and visitors.

"In regards to people who opine that connectivity upgrades within developed areas shouldn't occur, I invite them to come live at Grant Village or South Entrance, or Old Faithful for a season," the superintendent added. "They can see first-hand the enormous frustration much of our workforce has not being able to connect - whether that's kids doing homework, or other things we all use the internet for."

The superintendent also said there are no plans to provide similar service for backcountry areas of Yellowstone.

"Less than 1 percent of the visitation to this park stays overnight in the backcountry. There is no expectation by that visitor segment of increased connectivity that I have heard," said Sholly.

The superintendent also doubted that any visitors are cutting their vacations to Yellowstone short due to poor Internet service.

"The average length of stay has remained between 2-3 days and visitation is up dramatically over the past decade as you know," he said. "I have not heard anyone say they don't stay longer because of no WiFi. Obviously, I can't speak for everyone, so I'm sure you could find some who would say it, but it hasn't been something that I have heard."

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Comments

I think it is wonderful to have spaces that are not connected, especially for kids.  They need lots of encouragement to be part of the real world vs the electronic world.  I say no to connectivity.


That's a fair opinion, Nancy, so you should not connect to the internet when you don't want to. But you shouldn't tell other people they should or should not do that. 


Hmmm, it sounds like perhaps some adults are parents while other adults are children.


Parks, in particular Yellowstone, presently experience an excess of annual visitors according to reports they themselves have made; somehow, the attraction of additional visitors to already-overused facilities seems somewhat detrimental to the overall "experience" one is supposed to enjoy when visiting.

 


People don't visit because of lack of internet connection????  The last thing we need at Yellowstone is to invite more people.  You can't get around as it is,


Yellowstone is one of the few places you can go to truly unplug. It would be a shame to change that. Yellowstone is one of the few places you can go and tell people you are going off the grid and really mean it. 


Bill Edens:

Yellowstone is one of the few places you can go to truly unplug. It would be a shame to change that. Yellowstone is one of the few places you can go and tell people you are going off the grid and really mean it.

Not really.  NPS provides free Wi-Fi at the visitor center at Mammoth Hot Springs.  There's already cellular data coverage at many of areas around the park.  Many of the lodges provide Wi-Fi for their guests.  Even campers at Xanterra-run campgrounds can get internet access.

https://www.nps.gov/yell/planyourvisit/goodsandservices.htm

https://www.yellowstonenationalparklodges.com/stay/plan/in-park-communic...

The issue in Yellowstone right now is that the internet infrastructure is slow. 


George is spot on.  If you want to be off the grid, don't plug in.  Worry about how you enjoy the parks, not how others enjoy them.  

 


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